Privacy Policy for SMS

Brave Embodiment Counseling LLC

Effective Date: October 8, 2026

Brave Embodiment Counseling LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website and communications.

This Privacy Policy describes how we collect, use, and protect personal information, including information obtained through phone calls, text messages (SMS), website forms, and other communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name and contact information
Phone number and email address
Appointment and scheduling information
Information submitted through website contact forms
Communication preferences and SMS consent
Other information you choose to provide when contacting our practice

2. How We Use Your Information

We use personal information to:

Respond to inquiries about our counseling services
Schedule, confirm, and coordinate appointments
Communicate with current and prospective clients
Provide administrative and billing-related information
Respond to requests for assistance
Fulfill legal, regulatory, and professional obligations

We do not use your personal information for unrelated marketing or promotional purposes without appropriate consent.

3. SMS Text Messaging and Consent

By voluntarily opting in to receive SMS communications from Brave Embodiment Counseling LLC, you consent to receive text messages from our practice at the mobile phone number you provide.

These messages may include:

Appointment scheduling and coordination
Responses to inquiries about our services
Administrative and billing-related communications
Other communications related to services you have requested

Message frequency varies depending on your appointments, inquiries, and communication needs. Messages may be recurring.

Message and data rates may apply according to your mobile carrier's plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from that messaging number unless you provide new consent.

Help: You may reply HELP to any message for additional information or assistance. You may also contact our practice directly through the contact information provided on our website.

Consent to receive text messages is voluntary and is not a condition of receiving counseling services.

4. Mobile Information Sharing and Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or distribute mobile phone numbers or SMS consent information for marketing or promotional purposes.

We may use authorized service providers to facilitate business communications and other necessary operations, subject to applicable privacy and confidentiality requirements.

5. Confidentiality and Healthcare Information

As a psychotherapy practice, Brave Embodiment Counseling LLC recognizes the importance of protecting sensitive personal and healthcare information.

We maintain policies and safeguards intended to protect client confidentiality in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

SMS text messaging may not provide the same level of security as encrypted communication systems. We encourage clients to avoid sending sensitive clinical information, diagnoses, or detailed personal health information through standard text messages.

Our Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed, as well as clients' rights regarding their healthcare information.

6. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can be guaranteed completely secure.

7. Your Privacy Choices

You may contact our practice to:

Request updates or corrections to your contact information
Change your communication preferences
Withdraw consent for optional SMS communications
Ask questions about how your information is collected or used

Requests involving protected health information are handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with a revised effective date.